:root {
  --brand: #d4af37;
  --brand-dark: #a07c17;
  --ink: #1a1f2b;
  --bg-soft: #f3f6fa;
}

body {
  background: linear-gradient(180deg, #fafbfd 0%, #f0f3f8 100%);
  color: var(--ink);
}

.bg-auth {
  background: radial-gradient(circle at 10% 10%, #fff4cd 0%, #f5f7fb 42%, #eef2f7 100%);
}

.card {
  border: 1px solid #e4e8ef;
  box-shadow: 0 8px 24px rgba(20, 24, 35, 0.05);
}

.navbar-brand {
  font-weight: 700;
  letter-spacing: 0.3px;
}

.ticket-thread {
  max-height: 60vh;
  overflow: auto;
}

.ticket-msg {
  border-radius: 10px;
  border: 1px solid #e3e8f0;
  background: #fff;
  padding: 0.75rem;
  margin-bottom: 0.75rem;
}

.ticket-msg.agent {
  border-left: 3px solid #5b8c5a;
}

.ticket-msg.customer {
  border-left: 3px solid #3466af;
}

.ticket-attachments a {
  text-decoration: none;
  font-size: 0.875rem;
}

.ticket-attachments a:hover {
  text-decoration: underline;
}

.card-kpi {
  background: linear-gradient(135deg, #fff 0%, #fff7e0 100%);
  border: 1px solid #f1e1a6;
}

.table > :not(caption) > * > * {
  white-space: nowrap;
}